GST Verified Manufacturer Bhayander West, Thane, Maharashtra, India +91-8047836571 · 88% Response Rate
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VT-10C Optical Phoropter Refraction Machine Eye Examination Device Aist Optics

Product Description

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Detailed Overview
Technical Demonstration
Operational Display
? Frequently Asked Questions
1 What is your warranty policy and how do you handle after-sales service?

We offer an 18-month warranty. For any issues, we provide free express-mail replacement parts and step-by-step video guides. Our engineers also offer 1-on-1 live video calls to guide your team through installation, calibration, or complex troubleshooting.

2 How long is the delivery time and who covers shipping damage?

Delivery takes 4-7 days by express/air, or 15-35 days by sea. AIST OPTICS takes 100% responsibility for transit. If any equipment is lost or damaged during transport, we fully cover the loss and arrange an immediate replacement.

3 Do you provide customs clearance support (e.g., DDP)?

Yes, we provide all necessary export documents (Invoices, Packing Lists, CE/FDA certificates). We also offer DDP (Delivered Duty Paid) shipping to many regions, handling all customs clearance and import duties for you—delivering directly to your clinic or warehouse.

4 What are your payment terms and methods?

For orders under $1,000, 100% in advance. For orders over $1,000, 30% T/T deposit, and 70% balance before shipping. Before you pay the balance, we will show you detailed photos and videos of your products and packaging. We accept Alibaba Trade Assurance, T/T, PayPal, and Western Union.

5 Do you support regional distributors or OEM/ODM orders?

Yes. Our Distributor Program offers tiered wholesale pricing, discounted showroom samples, free spare parts kits, and regional market protection. We also welcome OEM/ODM requests to customize equipment for your brand.

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